MFJ Urges Albany to Rein In Abusive Student Loan Servicers

In testimony before the New York State Assembly committees on banking and consumer affairs and in an article in the Times Union, MFJ Staff Attorney Evan Denerstein makes the case for greater regulation of student loan servicers. The testimony discusses studies that show that loan servicers fail to tell borrowers about their options for relief, including income-driven repayment plans and disability discharges, and instead allow borrowers to fall into default, resulting in garnishment, tax seizures, and other hardships. Borrowers often find that loan servicers are unable to provide accurate information or records. These problems disproportionately harm people of color, low-income, disabled, and elderly borrowers. Because there is currently no federal supervision of student loan servicers’ conduct, Denerstein, on behalf of New Yorkers for Responsible Lending, urged New York State lawmakers to follow the example of other states that have enacted laws to curtail abuses by loan servicers and prevent vulnerable New Yorkers from falling into crippling debt.

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